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Friday, December 4. 2009
Email support is doomed
Emails are not reliable. There is too many spam these days, some sources claim that it is about 96% of all sent emails.
To address this problem, we prepared the following improvements for BrainKing 3.0:
As a result, the only emails generated by BrainKing should be the ones confirming that you created your BrainKing account successfully. When people know that any other emails are probably scam, there is a good chance to increase security of their BrainKing accounts.
To address this problem, we prepared the following improvements for BrainKing 3.0:
- All interaction and communication between BrainKing users and administrators will be done through BrainKing pages.
- Regarding the previous point, the mailbox info@brainking.com will be no longer monitored and probably replaced by something like noreply@brainking.com to indicate that nobody would read a reply to a system generated email (account creation confirm, etc.). Such emails would contain instructions how to contact us properly.
- Contact Us page will use a ticket reporting system instead of sending emails, mostly because there are still many people who do not read the description "we speak English and Czech only". A ticket system (similar to Bug Tracker) should ensure that your request would not be filtered out by an anti-spam email filter and if you use a language we do not speak, it should be easy to assign a volunteer translator who can provide us a translation.
- Additionally, a secret question/answer function could be added to the password recovery feature, in order to eliminate the need to send password recovery emails that could be actually sent from a phishing site. Furthermore, it is not a rare situation when such an email, even properly sent by BrainKing, never reaches the user's mailbox because of anti-spam filtering.
As a result, the only emails generated by BrainKing should be the ones confirming that you created your BrainKing account successfully. When people know that any other emails are probably scam, there is a good chance to increase security of their BrainKing accounts.
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On the same subject, i got one of my computer magazine emails the other day. It was all about the fact they think e-mails will be obsolete within 10 years anyway.
I know Mozilla are already working on something now, which will be something like Gmail (have a chat system built in), though i can not find the info on that right now, but basically it will learn for itself which are REAL messages (or emails as such), and not scams by knowing who is in you address book, who you have sent mail to before or received it from. Then it will prioritise them as such, but this is in early development. I will try to find the stuff on it
I know Mozilla are already working on something now, which will be something like Gmail (have a chat system built in), though i can not find the info on that right now, but basically it will learn for itself which are REAL messages (or emails as such), and not scams by knowing who is in you address book, who you have sent mail to before or received it from. Then it will prioritise them as such, but this is in early development. I will try to find the stuff on it
Comments (2)
A problem we could face is when the site is down or extremely slow (as it was for me yesterday´s night).
Trying to send a message to Fencer took me more than an hour and I wasn´t able to send it.
Trying to send a message to Fencer took me more than an hour and I wasn´t able to send it.
Comment (1)
That is funny my friend, it was the same for me. I did a speed check and elsewhere i was getting over 10mbs, but BrainKing it was back to the old dreaded white page of years ago.
In answer to you point, this is why Fencer opened a Facebook page for Brain-King users a while ago. Of course if it happens while Fencer is asleep, there are not many who go to the Facebook page so it could even take a while on there.
Here is the Facebook page:
http://www.facebook.com/group.php?gid=102006504268#/group.php?gid=102006504268
In answer to you point, this is why Fencer opened a Facebook page for Brain-King users a while ago. Of course if it happens while Fencer is asleep, there are not many who go to the Facebook page so it could even take a while on there.
Here is the Facebook page:
http://www.facebook.com/group.php?gid=102006504268#/group.php?gid=102006504268
Comments (2)
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about Simplicity is the key (part 3)
Tue, 29.12.2009 18:59
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Tue, 29.12.2009 18:59
hmm... seems like the simpler solution (no weekends at all) does not mean the simplest tra nsition between the two [...]Comments ()
about Simplicity is the key (part 3)
Tue, 29.12.2009 18:56
The only point I see in using weekend days is when you play 1 or 2 day games but only get online 5 days a week (an [...]Comments ()
Tue, 29.12.2009 18:56
The only point I see in using weekend days is when you play 1 or 2 day games but only get online 5 days a week (an [...]Comments ()
about Simplicity is the key (part 3)
Tue, 29.12.2009 03:01
Interesting idea. How many day s would you add? And there sho uld be some limitation of maxi mum days used in a row, [...]Comments ()
Tue, 29.12.2009 03:01
Interesting idea. How many day s would you add? And there sho uld be some limitation of maxi mum days used in a row, [...]Comments ()
about Simplicity is the key (part 3)
Mon, 28.12.2009 18:07
If simplicity is the key, why have weekend days at all? Woul dn't it be simpler just to abo lish them? Just give a f [...]Comments ()
Mon, 28.12.2009 18:07
If simplicity is the key, why have weekend days at all? Woul dn't it be simpler just to abo lish them? Just give a f [...]Comments ()
about Simplicity is the key (part 3)
Sun, 27.12.2009 23:45
I'm not a fan of having sat/su n be the fixed weekend days. I like the current flexible cal endar, because I am a st [...]Comments ()
Sun, 27.12.2009 23:45
I'm not a fan of having sat/su n be the fixed weekend days. I like the current flexible cal endar, because I am a st [...]Comments ()
about Dynamic home page
Wed, 16.12.2009 18:27
"I never go to the homepage, s o I..." How do you sign in then?Comments ()
Wed, 16.12.2009 18:27
"I never go to the homepage, s o I..." How do you sign in then?Comments ()
about Dynamic home page
Fri, 11.12.2009 16:51
I never go to the homepage, so I don't know how much utility that would be. I'd love to se e that on the homepage, [...]Comments ()
Fri, 11.12.2009 16:51
I never go to the homepage, so I don't know how much utility that would be. I'd love to se e that on the homepage, [...]Comments ()
about Dynamic home page
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Mon, 07.12.2009 03:08
Not unless you calm the proces sor work load to a lower level .Comments ()
about Email support is doomed
Sat, 05.12.2009 10:05
That is funny my friend, it wa s the same for me. I did a spe ed check and elsewhere i was g etting over 10mbs, but B [...]Comments (2)
Sat, 05.12.2009 10:05
That is funny my friend, it wa s the same for me. I did a spe ed check and elsewhere i was g etting over 10mbs, but B [...]Comments (2)
about Email support is doomed
Sat, 05.12.2009 09:06
A problem we could face is whe n the site is down or extremel y slow (as it was for me yeste rday´s night). Trying t [...]Comment (1)
Sat, 05.12.2009 09:06
A problem we could face is whe n the site is down or extremel y slow (as it was for me yeste rday´s night). Trying t [...]Comment (1)
about Fixed or variable width?
Sat, 05.12.2009 05:21
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Sat, 05.12.2009 05:21
Would it be possible to have G ame Notation as a Mouse over. Maybe in a transparent box of some sort that would po [...]Comments (2)
about Email support is doomed
Sat, 05.12.2009 05:08
On the same subject, i got one of my computer magazine email s the other day. It was all ab out the fact they think [...]Comments (2)
Sat, 05.12.2009 05:08
On the same subject, i got one of my computer magazine email s the other day. It was all ab out the fact they think [...]Comments (2)
about Fixed or variable width?
Sat, 05.12.2009 01:35
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Sat, 05.12.2009 01:35
Right, there should be no hori zontal scrollbar. I don't like them either.
Comments () about Fixed or variable width?
Fri, 04.12.2009 21:00
I am not a programmer so I am not sure if this is an option. Can you make it a fixed widt h at a certain distance [...]Comments ()
Fri, 04.12.2009 21:00
I am not a programmer so I am not sure if this is an option. Can you make it a fixed widt h at a certain distance [...]Comments ()
about Fixed or variable width?
Fri, 04.12.2009 13:19
All I can say is that I don't think I would care either way if it was fixed or flexable - would probable say fixed [...]Comments ()
Fri, 04.12.2009 13:19
All I can say is that I don't think I would care either way if it was fixed or flexable - would probable say fixed [...]Comments ()
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